All our scheduled cruises are smoke free.

PLEASE NOTE:  We operate on a Hydro River and our departure locations are not at street level. 

Hamilton City Council has made every effort to ensure that it's Jetties are easily accessible however as the river level can rise and fall by as much as 2.5 metres, there may sometimes be issues with accessability for people with mobility issues.  

If you have a mobility issue please either call us to discuss or check out our Jetty locations prior to your cruise to acess suitability.

Please also note that whilst in Alert Level 2, we will be reducing the amount of passengers that we can have onboard from 44 down to 20 in line with Social Distancing practices. 

Hand Sanitiser is available onboard and we will only be running Table Service for Food & Beverage sales onboard.
Deposit and Cancellation Information
Please click here for the full Terms and Conditions. These Terms and Conditions apply to all services operated by Waikato Explorer Ltd.

Please read these Terms and Conditions carefully before purchasing a ticket or boarding any Waikato Explorer vessel. By purchasing a ticket or using our services in any way, you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions is intended to limit your rights under the Consumer Guarantees Act 1993. Waikato Explorer may vary these Terms and Conditions at any time by updating them online.